Shipping policy

SHIPPING RATES & TIMELINES
• Standard Domestic Shipping: Free on qualifying orders / Flat-rate standard delivery
• Order Processing Time: 1 – 3 business days (Monday – Friday; excluding national holidays)
• Estimated In-Transit Delivery: 5 – 8 business days across the continental United States

ORDER TRACKING
Once your package leaves our fulfillment center, an automated tracking notification will be sent to the email provided at checkout. You can check the real-time status of your package on our "Track Your Order" page or directly on the courier's website (USPS, FedEx, or UPS).

ACCURACY OF ADDRESS
Please double-check your shipping address prior to submitting your order. Jordanbest is not liable for non-delivery or shipment delays resulting from incorrect or incomplete street addresses, apartment numbers, or postal codes entered by the buyer. If an order is returned to our facility due to an inaccurate address, the original order will be refunded minus handling fees, and you may submit a corrected order.

PO BOX RESTRICTIONS
Because premium footwear is delivered via insured ground parcel services, we strongly recommend providing a physical street address rather than a PO Box to ensure smooth delivery and proof of drop-off.

CARRIER DELAYS & FORCE MAJEURE
Jordanbest is not directly liable for transit delays caused by severe weather anomalies, carrier strikes, or holiday logistics surges. However, our support team is committed to assisting you in liaising with carriers to expedite resolution.

QUESTIONS
For shipping support, contact info@jordanbest.com.