Privacy policy

This Privacy Policy describes how jordanbest.top (the "Site", "we", "us", or "our") collects, uses, and discloses your Personal Information when you browse or make a purchase from our online store.

1. PERSONAL INFORMATION WE COLLECT
• Device Information: Web browser version, IP address, device identifier, time zone, cookies, search keywords, and site navigation patterns (collected automatically via cookies, log files, and web beacons to optimize loading performance).
• Order & Transaction Information: Customer full name, billing address, shipping address, payment confirmation details, email address, and phone number (collected to fulfill sales contracts, process secure transactions, ship footwear, and generate invoices).
• Customer Care Inquiries: Records of communications, sizing requests, and exchange notes.

2. HOW WE USE YOUR INFORMATION
We utilize collected customer data strictly to:
• Process and fulfill footwear orders, verify transactions, and coordinate door-to-door carrier delivery;
• Detect and prevent fraudulent transactions or security violations;
• Provide responsive customer service and timely order tracking updates;
• Provide personalized promotional updates and product drop notices, subject to your express consent.

3. LAWFUL BASES (GDPR / CCPA / VCDPA)
If you reside within the European Economic Area (EEA), the United Kingdom, or US states with comprehensive privacy laws (such as California under CCPA/CPRA):
• We process personal information under the lawful basis of contractual fulfillment, legitimate commercial interests, and express consent.
• You hold the right to access, inspect, port, amend, or demand the deletion of your personal data stored within our servers.
• California residents have the "Right to Know" what personal data is retained and the right to opt out of the sale or sharing of personal data (Jordanbest does not sell your personal data).

4. COOKIES AND LOCAL STORAGE
We employ essential session cookies to enable core shopping cart and checkout functionalities, as well as analytical cookies to monitor store engagement. You may disable cookies within your individual web browser settings at any time, though doing so may limit certain interactive features of our checkout flow.

5. DATA RETENTION
When an order is completed through our store, your transactional information will be retained in our secure records for tax, accounting, and warranty fulfillment purposes, unless and until you formally request the erasure of such data.

6. CONTACT US
For privacy queries or to exercise your statutory privacy rights, please reach out to our privacy officer:
• Email: info@jordanbest.com
• Physical Mail: Jordanbest Privacy Department, 4833 Trailwood Dr, Grand Prairie, TX 75052, United States
• Phone: +1 (646) 556-3169